Home > Offices > Seat of the Institution Banja Luka Seat of the Institution Banja Luka 2022 BiH Ombudsman Annual Meeting in Teslić - Seat of the Institution Banja Luka The Seat coordinates functioning of Ombudsmen Institution in entire territory, of Bosnia and Herzegovina, cooperates with the bodies of legislative, executive and judicial powers and international organizations, institutions and bodies, provides professional aid and ensures coordinated actions between regional and field offices, submits annual reports on human rights and freedoms situation, performs financial and material businesses, cadres, general and other businesses of the Institution that are not preformed in regional offices. Seat also as any other office receives and registers citizen’s complaints alleging human rights and freedoms violations protected by the Ombudsmen. Here we also receive the citizens who address us for provision of aid in protection of rights and freedoms. Postal Address: Akademika Jovana Surutke 13 78000 Banja Luka Bosna i Hercegovina Tel/Fax: +387 51 303 992 e-mail: bl.ombudsmen@ombudsmen.gov.ba Working hours for citizens appointments from 08.30am until 2.30pm. Useful Links Cooperation with NGO Office Days of the BiH Ombudsman Agreements of the Ombudsperson Institution of BiH with other ombudsman institutions Covid-19 and the human rights effect Freedom of Access to Information Marrakech Declaration, 12th October 2018 Operational Strategy of the Institution of Human rights Ombudsman of Bosnia and Herzegovina for the Period 2023 – 2028 Medium-Term Plan 2022-2024 Ombudsman Manual for handling discrimination cases Guidelines for filling in the complaints in the area of discrimination Application before European Court of Human Rights - Instruction The life of an application before the European Court of Human Rights News Archive We are protecting rights of natural persons and legal entities in accordance with the Constitution of BiH and international human rights instruments...Ombudsmen of BiH Ombudsman's ActivitiesOmbudsmenka dr. Jasminka Džumhur učesnica InfoForuma u organizaciji Internacionalnog Burch UniverzitetaOmbudsmenka dr. Jasminka Džumhur u Podgorici na proslavi jubileja Institucije Zaštitnika ljudskih prava i sloboda Crne GoreOmbudsmenka dr. Jasminka Džumhur razgovarala sa predstavnicama delegacije Ukrajinskog ženskog fondaOmbudsmen dr. Nevenko Vranješ u Kragujevcu na proslavi jubileja Lokalnog ombudsmena grada KragujevcaOmbudsmenka dr. Jasminka Džumhur učestvuje na obuci o teorijskim i praktičnim pitanjima u predmetima diskriminacijeOmbudsmeni dr. Jasminka Džumhur i dr. Nevenko Vranješ u Rimu na Međunarodnoj konferenciji ombudsmenaActivities Archive Latest publications Annual Report on results of the activities of the Institution of Human Rights Ombudsman of BiH for 2022Annual Report on results of the activities of the Institution of Human Rights Ombudsman of BiH for 2021Special Report on Situation in Institutions where Children in Conflict with the Law are Placed, December 2021Methodology of visits to the institutions where children in conflict with the law are placed in order to establish the state of facts, december 2021