Home > Offices > Seat of the Institution Banja Luka Seat of the Institution Banja Luka 2022 BiH Ombudsman Annual Meeting in Teslić - Seat of the Institution Banja Luka The Seat coordinates functioning of Ombudsmen Institution in entire territory, of Bosnia and Herzegovina, cooperates with the bodies of legislative, executive and judicial powers and international organizations, institutions and bodies, provides professional aid and ensures coordinated actions between regional and field offices, submits annual reports on human rights and freedoms situation, performs financial and material businesses, cadres, general and other businesses of the Institution that are not preformed in regional offices. Seat also as any other office receives and registers citizen’s complaints alleging human rights and freedoms violations protected by the Ombudsmen. Here we also receive the citizens who address us for provision of aid in protection of rights and freedoms. Postal Address: Akademika Jovana Surutke 13 78000 Banja Luka Bosna i Hercegovina Tel/Fax: +387 51 303 992 e-mail: bl.ombudsmen@ombudsmen.gov.ba Working hours for citizens appointments from 08.30am until 2.30pm. Useful Links Cooperation with NGO Agreements of the Ombudsperson Institution of BiH with other ombudsman institutions Freedom of Access to Information Marrakech Declaration, 12th October 2018 Operational Strategy of the Institution of Human rights Ombudsman of Bosnia and Herzegovina for the Period 2023 – 2028 Medium-Term Plan 2025-2027 Medium-Term Plan 2024-2026 Ombudsman Manual for handling discrimination cases Guidelines for filling in the complaints in the area of discrimination Application before European Court of Human Rights - Instruction The life of an application before the European Court of Human Rights News Archive We are protecting rights of natural persons and legal entities in accordance with the Constitution of BiH and international human rights instruments...Ombudsmen of BiH Ombudsman's ActivitiesOmbudsmenka dr. Jasminka Džumhur na Okruglom stolu o starosnoj diskriminacijiOmbudsmenka dr. Jasminka Džumhur posjetila KPZ TuzlaOmbudsmenka dr. Jasminka Džumhur posjetila KPZ OrašjeOmbudsmenka dr. Jasminka Džumhur na webinaru GANHRI-aSastanak ombudsmena dr. Nevenka Vranješa i rezidentnog predstavnika UNDP-a u BiHOmbudsmenka dr. Jasminka Džumhur prisustvuje sjednici Komisije za ljudska prava i slobode Doma naroda Parlamenta FBiHActivities Archive Latest publications Special report regarding the prevention of the risk of statelessness in Bosnia and Herzegovina, November 2024Special report on the situation in detention facilities in certain police administrations in Bosnia and Herzegovina, March 2024Follow-Up Report on the situation in care institutions for persons with intellectual and mental disabilities in Bosnia and Herzegovina, April 2024Analysis of the implementation of the recommendations of the Ombudsman for Human Rights of Bosnia and Herzegovina, April 2024