Home > Offices > Seat of the Institution Banja Luka Seat of the Institution Banja Luka 2022 BiH Ombudsman Annual Meeting in Teslić - Seat of the Institution Banja Luka The Seat coordinates functioning of Ombudsmen Institution in entire territory, of Bosnia and Herzegovina, cooperates with the bodies of legislative, executive and judicial powers and international organizations, institutions and bodies, provides professional aid and ensures coordinated actions between regional and field offices, submits annual reports on human rights and freedoms situation, performs financial and material businesses, cadres, general and other businesses of the Institution that are not preformed in regional offices. Seat also as any other office receives and registers citizen’s complaints alleging human rights and freedoms violations protected by the Ombudsmen. Here we also receive the citizens who address us for provision of aid in protection of rights and freedoms. Postal Address: Akademika Jovana Surutke 13 78000 Banja Luka Bosna i Hercegovina Tel/Fax: +387 51 303 992 e-mail: bl.ombudsmen@ombudsmen.gov.ba Working hours for citizens appointments from 08.30am until 2.30pm. Useful Links Cooperation with NGO Office Days of the BiH Ombudsman Agreements of the Ombudsperson Institution of BiH with other ombudsman institutions Covid-19 and the human rights effect Freedom of Access to Information Marrakech Declaration, 12th October 2018 Operational Strategy of the Institution of Human rights Ombudsman of Bosnia and Herzegovina for the Period 2023 – 2028 Medium-Term Plan 2025-2027 Medium-Term Plan 2024-2026 Ombudsman Manual for handling discrimination cases Guidelines for filling in the complaints in the area of discrimination Application before European Court of Human Rights - Instruction The life of an application before the European Court of Human Rights News Archive We are protecting rights of natural persons and legal entities in accordance with the Constitution of BiH and international human rights instruments...Ombudsmen of BiH Ombudsman's ActivitiesOmbudsmenke Bosne i Hercegovine Nives Jukić i dr. Jasminka Džumhur na prijemu povodom dana Ujedinjenih nacija 2024Ombudsmenka Nives Jukić na Osmoj godišnjoj konferenciji Pravosudnog foruma za Bosnu i HercegovinuOmbudsmenka Bosne i Hercegovine Nives Jukić na prijemu u organizaciji Austrijske ambasade u SarajevuOmbudsmenka Nives Jukić na sjednici Komisije za finansije i budžet Predstavničkog doma Parlamentarne skupštine Bosne i HercegovineOmbudsmenke Nives Jukić i dr. Jasminka Džumhur u Strazburu na proslavi 30. godišnjice ECRI-aOmbudsmenke Nives Jukić i dr Jasminka Džumhur u Briselu na godišnjem sastanku i okruglom stolu EQUINET-aActivities Archive Latest publications Special report on the situation in detention facilities in certain police administrations in Bosnia and HerzegovinaFollow-Up Report on the situation in care institutions for persons with intellectual and mental disabilities in Bosnia and HerzegovinaAnalysis of the implementation of the recommendations of the Ombudsman for Human Rights of Bosnia and Herzegovina, April 2024Annual Report on results of the activities of the Institution of Human Rights Ombudsman of BiH for 2023