Home > Offices > Regional Office Sarajevo Regional Office Sarajevo BiH Ombudsman Annual Meeting in Čapljina - Regional office Sarajevo Regional Offices receive and register citizen’s complaints alleging human rights and freedoms violations protected by the Ombudsmen who process these cases, receive the citizens who address them for provision of aid in protection of rights and freedoms, monitor the situation of human rights and freedoms, prepare report on situation of human rights and freedoms, duly inform the Ombudsmen on determined problems in exercise and protection of human rights and freedoms, observe functioning of legislative, executive and judicial powers significant for exercise of human rights and freedoms and cooperate with field offices of international organizations. Postal Address: Dubrovačka br.6 71000 Sarajevo Bosna i Hercegovina Tel: +387 33 666 006 Fax: +387 33 666 007 e-mail: sa.ombudsmen@ombudsmen.gov.ba Working hours for citizens appointments from 08.30am until 2.30pm. Useful Links Office Days of the BiH Ombudsman Covid-19 and the human rights effect LYRA On-Line Platform for reporting discrimination Freedom of Access to Information Cooperation with NGO Marrakech Declaration, 12th October 2018 Operational Strategy of the Institution of Human rights Ombudsman of Bosnia and Herzegovina for the Period 2016. – 2021. Medium-Term Plan 2021-2023 Annual Financial Report for 2020 Annual Financial Report for 2019 Annual Financial Report for 2018 Annual Financial Report for 2017 Annual Financial Report for 2016 Annual Financial Report for 2015 Ombudsman Manual for handling discrimination cases Guidelines for filling in the complaints in the area of discrimination Application before European Court of Human Rights - Instruction The life of an application before the European Court of Human Rights News Archive We are protecting rights of natural persons and legal entities in accordance with the Constitution of BiH and international human rights instruments...Ombudsmen of BiH Ombudsman's ActivitiesOmbudsmenke dr. Jasminka Džumhur i Nives Jukić posjetile Maloljetnički zatvor Istočno SarajevoOmbudsmenke dr. Jasminka Džumhur i Nives Jukić posjetile Zavod za vaspitanje muške djece i omladine „Hum“Ombudsmenke dr. Jasminka Džumhur i Nives Jukić posjetile Odgojni centar Kantona SarajevoOmbudsmeni prof.dr. Ljubinko Mitrović i dr. Jasminka Džumhur u Moskvi povodom izbora u RusijiSastanak ombudsmena prof. dr. Ljubinka Mitrovića i ministra MUP-a Županije Posavske Nedić ŽeljkaOmbudsmen prof. dr. Ljubinko Mitrović posjetio Odgojno-popravni dom za maloljetnike u OrašjuActivities Archive Latest publications Special Report on the Efficiency of Legal Solutions on Vocational Rehabilitation and Employment of Persons with Disabilities in Bosnia and Herzegovina, May 2021Annual Report on results of the activities of the Institution of Human Rights Ombudsman of BiH for 2020Special Report on the Role of Inspection Bodies in the Protection of Human Rights in Bosnia and Herzegovina, November 2020Special Report on the Situation of Victims of Domestic Violence in Canton 10, September 2020