Home > Offices > Regional Office Sarajevo Regional Office Sarajevo 2022 BiH Ombudsman Annual Meeting in Teslić - Regional Office Sarajevo Regional Offices receive and register citizen’s complaints alleging human rights and freedoms violations protected by the Ombudsmen who process these cases, receive the citizens who address them for provision of aid in protection of rights and freedoms, monitor the situation of human rights and freedoms, prepare report on situation of human rights and freedoms, duly inform the Ombudsmen on determined problems in exercise and protection of human rights and freedoms, observe functioning of legislative, executive and judicial powers significant for exercise of human rights and freedoms and cooperate with field offices of international organizations. Postal Address: Dubrovačka br.6 71000 Sarajevo Bosna i Hercegovina Tel: +387 33 666 006 Fax: +387 33 666 007 e-mail: sa.ombudsmen@ombudsmen.gov.ba Working hours for citizens appointments from 08.30am until 2.30pm. Useful Links Cooperation with NGO Office Days of the BiH Ombudsman Agreements of the Ombudsperson Institution of BiH with other ombudsman institutions Covid-19 and the human rights effect Freedom of Access to Information Marrakech Declaration, 12th October 2018 Operational Strategy of the Institution of Human rights Ombudsman of Bosnia and Herzegovina for the Period 2023 – 2028 Medium-Term Plan 2025-2027 Medium-Term Plan 2024-2026 Ombudsman Manual for handling discrimination cases Guidelines for filling in the complaints in the area of discrimination Application before European Court of Human Rights - Instruction The life of an application before the European Court of Human Rights News Archive We are protecting rights of natural persons and legal entities in accordance with the Constitution of BiH and international human rights instruments...Ombudsmen of BiH Ombudsman's ActivitiesOmbudsmenka dr. Jasminka Džumhur na sjednici Zakonodavno-pravne komisije Predstavničkog doma Parlamenta FBiHOmbudsmenka dr. Jasminka Džumhur s predstavnicima OHCHR-a razgovarala o praćenju i izvještavanju o ljudskim pravima u BiHOmbudsmenka dr. Jasminka Džumhur na ENNHRI – UNFPA webinaruOmbudsmenka dr. Jasminka Džumhur na konferenciji o budućnosti tranzicijske pravde u EvropiOmbudsmenka dr. Jasminka Džumhur na Igman Obrazovnom ForumuOmbudsmenka dr Jasminka Džumhur na Regionalnoj konferenciji CSSP–aActivities Archive Latest publications Special report on the situation in detention facilities in certain police administrations in Bosnia and HerzegovinaFollow-Up Report on the situation in care institutions for persons with intellectual and mental disabilities in Bosnia and HerzegovinaAnalysis of the implementation of the recommendations of the Ombudsman for Human Rights of Bosnia and Herzegovina, April 2024Annual Report on results of the activities of the Institution of Human Rights Ombudsman of BiH for 2023