Home > Departments > Departments for financial, general, legal, normative, HR affairs and IT Departments for financial, general, legal, normative, HR affairs and IT Departments for financial, general, legal and normative affairs produce proposals of all normative acts of the BiH Ombudsman Institution; drafts individual acts related to rights, duties and responsibilities from labor relations of the Institution’s employees and other contracted third persons; keeps personal files of the staff; prepares proposal for budgets needed for the Institution’s work; composes reports and analyses of financial functioning of the Institution; follows realization of financial plans; drafts periodical and final reports; prepares and maintains bookkeeping documentation and registers in general ledger; performs internal audit of financial functioning; keeps file on donated funds, means given as a gift or contributed in any other way, composes cashiers reports, registers arriving and leaving staff into the pension and invalidity founds; provides supply of fixed assets, office and other materials necessary for work of the Institution according to provisions of the Law on Public Supply, maintenance , repair and servicing of fixed assets, cares about regular fulfillment of obligations from the rental contracts; payments of expenses for business trips and other compensations, archives documentation and performs other duties from its competence and upon requirement of the Ombudsman BiH. IT deparment maintains IT infrastructure and manage all other IT aspects (maintenance of hardware/software, technical support for employees, backups etc.). Financial Department: Head of Financial Deparment Elma Obhođaš Head of Financial Section Banja Luka Sanja Nežić Head of Logistics Gordana Bijelić Officer for financial - material affairs and treasury affairs Svjetlana Šodolović General, Legal, Normative And Personnel Affairs Department Head of the Department - Expert Advisor for General, Legal, Normative and Personnel Affairs Department Angelina Kos Expert Advisor for Registration Adna Kantardžić Data Base and Archive Expert Associate Amina Kapetanović Mail Reception and Forwarding Clerks Bojan Pentek, Teja Lovrić and Amela Đermanović Receptionists/Security Guards Miroslav Mudrinić Administrative and Technical Support Officer Lidija Mihajlović Cleaning Ladies/HousekeepersEmanuela Gajić and Edina Rizvanović IT Department Head of IT Department Dragan Perić IT Officer Mirnes Kurić Useful Links Cooperation with NGO Office Days of the BiH Ombudsman Agreements of the Ombudsperson Institution of BiH with other ombudsman institutions Covid-19 and the human rights effect Freedom of Access to Information Marrakech Declaration, 12th October 2018 Operational Strategy of the Institution of Human rights Ombudsman of Bosnia and Herzegovina for the Period 2023 – 2028 Medium-Term Plan 2025-2027 Medium-Term Plan 2024-2026 Ombudsman Manual for handling discrimination cases Guidelines for filling in the complaints in the area of discrimination Application before European Court of Human Rights - Instruction The life of an application before the European Court of Human Rights News Archive We are protecting rights of natural persons and legal entities in accordance with the Constitution of BiH and international human rights instruments...Ombudsmen of BiH Ombudsman's ActivitiesOmbudsmenka dr. Jasminka Džumhur na konferenciji o ravnopravnosti spolova i pravima žena na tržištu rada u BiHOmbudsmenka dr. Jasminka Džumhur na sjednici Komisije za zaštitu ljudskih prava i sloboda Predstavničkog doma Parlamenta FBiHOmbudsmeni razgovarali s novoimenovanim ambasadorom EU u BiHOmbudsmenka dr. Jasminka Džumhur učestvovala na Okruglom stolu „Imam pravo na pitku vodu i čist zrak“Ombudsmenka dr. Jasminka Džumhur na Svečanoj sjednici ANUBiH-aOmbudsmenka dr. Jasminka Džumhur na sjednici Zakonodavno-pravne komisije Predstavničkog doma Parlamenta FBiHActivities Archive Related documentsThe Law on Public Procurement BiH ("Official Gazette of BiH", no: 49/04) Latest publications Special report regarding the prevention of the risk of statelessness in Bosnia and Herzegovina, November 2024Special report on the situation in detention facilities in certain police administrations in Bosnia and HerzegovinaFollow-Up Report on the situation in care institutions for persons with intellectual and mental disabilities in Bosnia and HerzegovinaAnalysis of the implementation of the recommendations of the Ombudsman for Human Rights of Bosnia and Herzegovina, April 2024