Press statement | 15.02.2017

Ombudspersons receive a thank letter

Ombudspersons of Bosnia and Herzegovina received a letter of thanks in which the counsel on behalf of the complainant expressed the heartfelt thanks to the "maximum invested dedication and consistency in your work and effort to help people whose human rights are so obviously and flagrantly violated, while other legally established institutions do nothing or take only formal measures to meet the standards provided by legal procedures, but these actions do not give any results, when it comes to the real protection of human rights“.

"All the letters you refer to the institutions," as stated in the letter, "clearly show the intent and the will of the Ombudsman institution to contribute to the best possible protection of human rights, and their reinstatement in cases where human rights are flagrantly violated".

Furthermore, the letter, among other things states that "Your consistency and persistence, and all the passion employed in your work serve as the best justification of the existence of the Institution of Ombudsman as the last bastion of human rights from which we can expect help and support whenever human rights are violated by other competent authorities, or when those very authorities commit human rights violations “.

„Therefore, please receive my sincere admiration for your entire work as I express a deep gratitude for all the actions that you took in order to protect the violated rights of my client" reads in a letter of appreciation sent to the Ombudsman.

In the present case, allegations presented in the complaint indicated to a violation of human rights and fundamental freedoms guaranteed by the European Convention for the Protection of Human Rights and Fundamental Freedoms, the provisions of the General Framework Agreement for Peace in Bosnia and Herzegovina, concretely the right to home, the right to property, the right to return, the right to equality before the law. In the present case, it is about property repossession and allocation of replacement apartment in an inappropriately long procedure where a lot of decisions was made both in favor of the complainant or to her detriment. Considering the above facts of the case, the provisions of relevant international standards for the protection of human rights and fundamental freedoms, domestic relevant legislation, in particular the provisions of Annex VII of the General Framework Agreement for Peace in Bosnia and Herzegovina, Ombudspersons of Bosnia and Herzegovina concluded that there was a violation of human rights and fundamental freedoms of the complainant, and took measures within the Ombudsman’s competence.

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